Clients with global operations have global needs. We deliver services from a global network of more than 31 operations centers in ten countries. Our service delivery centers are located in India, China, Hungary, Mexico, the Philippines, the Netherlands, Romania, Spain, Guatemala and the United States.
Our presence in locations other than India provides us with multilingual capabilities, access to a larger employee pool and "near-shoring" capabilities to take advantage of time zones. With this network, we can manage complex processes in multiple geographic regions.
This integrated global delivery model enables us to support broad, deep relationships with both regional and global enterprises where multicultural workforces are fast becoming the norm. Our model easily supports 24x7 and follow-the-sun delivery—while also meeting customer needs for proximity, language and cultural compatibility.
Genpact was one of the first business process outsourcing companies to establish a presence in several cities in India, such as Gurgaon, Jaipur and Kolkata, as well as in Dalian, China; Budapest, Hungary; and Bucharest, Romania. Our goal is to ensure we meet the rapidly evolving needs of our clients, including processes requiring multijurisdictional and multilingual capabilities.
