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Testimonials |
Know what our customer and the media are saying about us…
"I am
the most pleased with our partnership and the level of professionalism and knowledge of your team. All my scores would be 5/5. I would highly recommend Genpact services to colleagues and Senior Management."
Sandy Grow, SVP, Wachovia
“Genpact Mortgage Services has enabled the bank to reduce costs, remain competitive, and deliver great customer service with a high level of confidence. Genpact provides effective delivery of critical services in order to support our commitment to our customers. The bank is able to achieve growth in this arena without detracting extensive resources from our other core products and services. Genpact has demonstrated an impressive willingness to adapt and accommodate our requests as the industry has evolved.
Genpact is not a typical vendor. Genpact has been a true partner of California Bank and Trust’s for many years.”
Susan Correll
Vice President and Mortgage Loan Production Manager
California Bank and Trust
Genpact Mortgage Services is identified as the only provider with complete end-to-end capabilities and was ranked at or near the top of each of the studies respective findings among the top providers.
Major Banking and Investment Services Research Firm, July 2008
“In a tough business environment, mortgage companies need to think outside the box and ally with outsourcing partners who can provide innovative solutions to leverage the full benefits of global sourcing.”
Outsourcing Today, September 2006
“Another strategy that TowerGroup believes will differentiate high growth BPO vendors from offshore vendor specialists is onshore/offshore processing, a model that has been adopted by vendors such as Genpact”
Tower Group research paper, Offshore Mortgage Business Process Outsourcing: Overview for vendor selection. October 2007
Genpact’s mortgage industry domain expertise and track record in over a decade of mortgage processing experience, its operations ownership models, and its onshore/offshore processing capabilities are unparalleled options for mortgage lenders”.
Offshore Mortgage Business Process Outsourcing: Vendor Reviews, TowerGroup December 2007, Craig Focardi, Analyst/Author
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